FAQ
General
What is Big Dad Hats?
Big Dad Hats is a premium lifestyle hat brand built around modern dad culture. We create clean, minimalist embroidered dad hats designed for everyday wear — whether you're at the grill, the ball field, the beach, or spending time with family.
Our hats are designed to feel simple, timeless, and easy to wear with almost anything.
What kind of hats does Big Dad Hats sell?
We specialize in premium embroidered dad hats featuring small, minimalist icons inspired by fatherhood, sports, grilling, family life, and everyday moments.
Popular collections include:
- New Dad Hats
- Grill Dad Hats
- Sports Dad Hats
What makes Big Dad Hats different?
Big Dad Hats focuses on subtle, wearable designs instead of oversized graphics or loud branding.
Our goal is to create hats that feel:
- clean
- premium
- timeless
- versatile
- comfortable for everyday wear
Each design is intentionally minimal and embroidered for a classic look.
Are Big Dad Hats embroidered?
Yes. All Big Dad Hats feature professionally embroidered designs.
Our icons are stitched directly into the hat for a premium embroidered finish rather than printed graphics.
Are your hats adjustable?
Yes. Our hats feature an adjustable strap closure designed to fit most adult head sizes comfortably.
Are Big Dad Hats good gifts for dads?
Absolutely.
Big Dad Hats are designed to make great gifts for:
- new dads
- first-time fathers
- Father’s Day
- birthdays
- sports dads
- grill dads
- husbands
- everyday casual wear
Many customers purchase Big Dad Hats as gifts because of the clean, versatile style.
Product & Sizing
What size are the embroidered icons?
Our embroidered icons are intentionally designed to be small and subtle for a clean premium look.
The embroidery is inspired by classic minimalist hat styling rather than oversized logo designs.
Will the embroidery look exactly like the photos?
We do our best to accurately represent each product through photography and mockups.
Because each hat is individually embroidered, slight variations in stitching, thread placement, or texture may naturally occur.
Are the hats unisex?
Yes. Big Dad Hats are designed to be worn by anyone who likes the style and fit.
What materials are the hats made from?
Material blends may vary slightly depending on the hat color or style, but our hats are selected for:
- comfort
- durability
- everyday wear
- premium feel
Specific product details can be found on individual product pages.
Shipping & Orders
How long does shipping take?
Because each hat is made-to-order, please allow approximately:
- 2–5 business days for production
- 3–7 business days for standard U.S. shipping after fulfillment
Shipping timelines may vary during holidays or periods of high demand.
Do you offer international shipping?
Yes. International shipping availability and delivery timelines vary by country.
Customers are responsible for any customs duties, import fees, or taxes required by their local government.
How do I track my order?
Once your order ships, you will receive a shipping confirmation email with tracking information.
Please allow up to 48 hours for tracking updates to appear.
Can I change or cancel my order?
Orders may only be changed or canceled before production begins.
Because fulfillment starts quickly after purchase, we cannot guarantee order modifications once production has started.
Returns & Support
Do you accept returns or exchanges?
Because each hat is made-to-order, we generally do not accept returns or exchanges for:
- ordering the wrong color
- ordering the wrong style
- change-of-mind purchases
However, if your order arrives damaged, defective, or incorrect, please contact us and we’ll make it right.
What if my order arrives damaged or incorrect?
Please contact us within 14 days of delivery and include:
- your order number
- a description of the issue
- photos of the product and packaging
We’ll review the issue and work toward a replacement or refund if appropriate.
What if my package says delivered but I cannot find it?
Please first contact the shipping carrier directly using your tracking information.
If you still need assistance, contact us and we’ll do our best to help.
Care Instructions
How should I clean my Big Dad Hat?
We recommend spot cleaning only.
To help preserve the embroidery and structure of the hat:
- avoid machine washing
- avoid high heat drying
- gently clean with mild soap and water when needed
Brand & Style
Why are the designs so minimal?
Minimalism is part of the Big Dad Hats identity.
We believe small details and clean embroidery create a more timeless and versatile product that works with everyday outfits.
Will you release new designs?
Yes. We plan to continue expanding the Big Dad Hats collections with new embroidered icons, colorways, and limited releases over time.
Contact
How do I contact Big Dad Hats?
For customer support, order questions, or general inquiries, contact:
We typically respond within 1–2 business days.